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Pearson Education (InformIT)
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shaimaa kamel mohamed

Technical consultant of CRM

Egypt|Computer Software
Work Experience
False Technical consultant of CRM , Telecom Egypt
False Senior software developer , EII
False Senior Web developer , speed send
False Web Developer , MDC company
Education Faculty of Science
Safeya Zaghollol
Faculty of Science
B.Sc. Science , Computer Science Department
2000 - 2004
Safeya Zaghollol , 91.00 %
Visual C# Professional
ASP.NET Professional
AJAX Controls Toolkit Intermediate
Microsoft SQL Server Expert
Oracle Database Intermediate
Crystal Reports Intermediate
Microsoft Reporting Service Expert
Microsoft Analysis Services Intermediate
HTML Professional
AJAX Intermediate
Microsoft Visual Studio Professional
Internet Information Services (IIS) Professional
Microsoft Dynamics CRM Expert
ADO.NET Professional
Technical consultant of CRM , Telecom Egypt
01 Nov 2010 - 29 Feb 2012
• Sharing in the evaluation of technical proposals proposed from companies which implement Siebel CRM in the call center of Telecom Egypt. • Investigating in Siebel CRM features for Telco. • Analyze CRM project for international whole sale, international operation & maintenance and international carriers sectors.
Senior software developer , EII
02 May 2009 - 29 Feb 2012
• Developing administration module of EnRoute project which integrates with CRM and PDA Application. • Developing synchronizing project which synchronize data between CRM and PDA application through merge replication using SQL Server 2005. • Converting data base from SQL server 2005 to oracle 10g using Oracle SQL Developer. • Make Form Builder project runs at oracle 10g. • Customization of CRM 0.4. • Developing ILS project using .Net 2005 and SQL server 2005. • Developing BI Reports using Microsoft Reporting Services 2005.
Senior Web developer , speed send
03 Jun 2007 - 29 Feb 2012
Developing Quotation Builder application on MSCRM (Microsoft Customer Relationship Management) system using its SDK, and generating reports using Reporting Service. • Make Integration between MS CRM Quotes and Extending Pricing of Great Plains using SQL procedures and triggers. • Developing a Forecasting application using .net application and MSCRM services. It’s used to forecast the expected monthly consumption of existing and new customers. • Using MSCRM Callouts that include pre & post events of CRM Functions(save ,send mails, change status ) • Updating Invoices and Delivery Notes reports of GP using Crystal Reports. • Making windows application which integrates orders from the web site to GP (Great Plains) by creating xml file on the hosting server and sending it to local server using ftp. • Using Windows Service for managing integrations between Microsoft Dynamics Great Plains (GP) system and Speed Send E-commerce web site.
Web Developer , MDC company
01 Apr 2006 - 29 Feb 2012
Job description: Development and bug fixing of HR & Payroll System, Using SQL Server 2000, Dot Net 2003 and Reporting Service.
Arabic Excellent
English Very Good
French Fair
MSCRM 0.4 customization and configuration certified. MSCRM 0.4 customization and configuration certified.