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Pearson Education (InformIT)
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Mohamed Fouad Danana

Clerk Supervisor

Egypt|Computer Software
Work Experience
False Clerk Supervisor, MindWinder
False Customer Relation Officer, Nokia-Emirates Computers
Education Faculty of Computers & Informatics
Zagazig English Language School
Faculty of Computers & Informatics
B.Sc. Computer Science , Computer Science Department
1997 - 2002
Zagazig English Language School , 75.00 %
Clerk Supervisor , MindWinder
01 Oct 2006 - 29 Feb 2012
Responsible for training clerks on (EL MOTAMEM) Database. Responsible for maintain Software & Fix Hardware defects. Replace Employees in case of shortage. Coordinate between branches.
Customer Relation Officer , Nokia-Emirates Computers
01 Jan 2003 - 29 Feb 2012
Supporting & maintaining Nokia mobiles phones. Creating work order by using oracle Database. Following up with customers. Replacing defective phones (manufacture defects). Handling level 1&2 technical problems
Arabic Excellent