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Pearson Education (InformIT)
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Eglal Mohamed Mahmoud

Call Center Agent

Egypt|Customer Services
Work Experience
False Call Center Agent, Al Awael IT House
Education Faculty of Arts
El Orman Cheraton
Faculty of Arts
B.A. Arts , Computer Science Department
2002 - 2006
El Orman Cheraton , 81.20 %
Microsoft Office Access Intermediate
Microsoft Office PowerPoint Intermediate
Microsoft Office Excel Intermediate
Microsoft Office Word Expert
Microsoft Project Intermediate
Adobe Flash Intermediate
Adobe PhotoShop Professional
Call Center Agent , Al Awael IT House
21 May 2007 - 29 Feb 2012
 Received in bound calls - out bound calls fixing any technical support problems in the flash screen program .  Managed technical support duties in stoke market flash screen program.  Edit the customer accounts in the website.  Sent faxes.  Managed team of sales persons for the program.
Arabic Excellent
English Good