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Pearson Education (InformIT)
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Ehab mohamed kamel

Technical Support

Qatar|Information Technology (IT)
Work Experience
False Technical Support, Quick
Education Faculty of Computers & Informatics
Estiqlal Secondary School
Faculty of Computers & Informatics
B.Sc. Computer Science , Information System Department
2006 - 2010
Estiqlal Secondary School , 89.00 %
ASP.NET Expert
Java Script Professional
Microsoft Office Excel Expert
Microsoft Office Word Expert
Dream Weaver Professional
Microsoft Windows Expert
PHP Professional
HTML Expert
Cascading Style Sheets (CSS) Expert
Technical Support , Quick
01 Feb 2008 - 29 Feb 2012
• Assisted in troubleshooting user problems relating to Operating Systems issues (Win Xp, Win vista and Win 7), Network Connectivity, TCP/IP configuration, Upgrades, Ms Office products and Internet connectivity. • Performed upgrades, installation of software and drivers and essential desktop troubleshooting. • Deployed updates, service packs and hot fixes using windows update, Automatic Updates, and Group policies.
Arabic Excellent
English Very Good