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Pearson Education (InformIT)
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Ahmed Mahmoud Hafez

Customer Service representative

Egypt|Computer Software
Work Experience
False Customer Service representative, Xceed Contact center
False Technical Support, Adams for Internet service
Education Faculty of Engineering
Dr Talat Al Sayed Al-Azhary
Rating
Notes
Faculty of Engineering
B.Sc. Engineering , Computer Science Department
2004 - 2010
Dr Talat Al Sayed Al-Azhary , 93.20 %
Visual C# Intermediate
Windows Forms Intermediate
Visual Basic .Net Intermediate
Microsoft SQL Server Intermediate
Microsoft Office Access Intermediate
Microsoft Office PowerPoint Intermediate
Microsoft Office Word Intermediate
J2SE Intermediate
NetBeans IDE Intermediate
Microsoft Windows Intermediate
Customer Service representative , Xceed Contact center
25 Jun 2009 - 29 Feb 2012
Provide answers for citizens about university coordination like available faculties for students, forward complains to ministry of state for administrative development whose responsible about coordination system and check & troubleshoots if they have any problems with the coordination website.
Technical Support , Adams for Internet service
01 Aug 2004 - 29 Feb 2012
Install and Configure (Microsoft Windows, Application, Hardware and Networks).
Arabic Excellent
English Very Good