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Pearson Education (InformIT)
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Heba Adel

Database Manager

Work Experience
True Database Manager, Ministry of Higher Education
False Senior Sales & Marketing , Utopia Media City
False Assistant Marketing Manager , Habitat
Education Faculty of Commerce
Awseem Than wya
Faculty of Commerce
B.Sc. Commerce , Computer Science Department
1998 - 2002
Awseem Than wya , 80.00 %
Educational Planning and Managment
Microsoft Office Access Expert
Oracle Database Professional
Microsoft Office PowerPoint Expert
Microsoft Office Excel Expert
Microsoft Office Word Expert
Oracle Report Builder Basic
PL/SQL Basic
Microsoft Windows Expert
Database Manager , Ministry of Higher Education
01 Jun 2009 - Present
 classification data of higher education by organization type, Sectors and economic regions  Improving the effectiveness of the database tools and services,  Ensuring system security and backed-up,  Monitoring database performance, improving the technology used,  Developing new databases,  Networking with data providers,  Monitoring data entry procedures and troubleshooting,  Coordinating with data integration at GIS department.
Senior Sales & Marketing , Utopia Media City
01 Jan 2006 - 01 May 2009
 Customer relations ensure that the company relationship with its customers is very strong to ensure that any issues with customers are resolved immediately.  Monitor the market activities related to the company scope to identify the performance.  Monitor the competitor’s activities in the market for better understanding of the market demand on services and equipment.  Contribute in setting profit and loss analysis system for each of the services that the companies supply to ensure that the company prices are profitable before  Submitting commercial offers.  Manage and motivate the sales team during the preparation of tenders and daily quotations and proposals for customers to ensure that the company proposals are aligned with the marketing and sales strategy.
Assistant Marketing Manager , Habitat
01 Feb 2003 - 01 Jun 2006
 Screening telephone calls, enquiries and requests and handling them if they do not necessarily need to be passed on.  Organizing schedules for both privates and groups.  Word Processing (English and Arabic)  Minutes of Meetings.  Preparing weekly and monthly reports.  Responsible for all paper work  Dealing with incoming (E-mails, Faxes, etc.).
Arabic Excellent
English Very Good
French Fair
Oracle 11g Certified Professional Fujitsu