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Pearson Education (InformIT)
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Ramy Mohamed Reda Ibrahim AbdElAziz

System Engineer

Egypt|Computer Education
Work Experience
True System Engineer, VAS (Vodafone Outsourcing)
False IT Specialist, DBSchenker
Education Faculty of Engineering
AL Thuraya (Dubai,UAE)
Faculty of Engineering
B.Sc. Science , Information Technology Department
2004 - 2009
AL Thuraya (Dubai,UAE) , 98.50 %
Visual C# Professional
Microsoft SQL Server Professional
Microsoft Windows Expert
Microsoft SharePoint Professional
Internet Information Services (IIS) Intermediate
Microsoft Exchange Professional
Microsoft Forefront Intermediate
Microsoft FAST Search Server 2010 Intermediate
System Engineer , VAS (Vodafone Outsourcing)
01 Jan 2011 - Present
- My key responsibilities are: - Manage Active Directory (Server 2008) and be responsible of creating & modifying Active Directory objects (users and groups). - Manage a File Server with Sharing and Security permissions (includes roaming profiles and shared drives). - Support remote connections (CiTRiX & VPN connections) to company resources with 2 level authentication using RSA. - Using a Monitoring Server (What’s Up Gold network monitoring application) to monitor Servers and insure high availability of services. - Following ITIL.v3 to improve IT infrastructure service and provide high availability. - Handle Trouble Tickets assigned to our team within the SLA. (Service Level Agreement). - Projects at Vodafone: 1- Created a Database (Technical Manual) for all users Incidents with a solution for it. 2- Implemented DA (Direct Access) using Win Srv2K8 R2 and UAG to provide Win7 users access to corp. Network (Using Certificates) from Internet.
IT Specialist , DBSchenker
01 Mar 2010 - 01 Jan 2011
A-System Admin: - Manage an Active Directory (Server 2003). - Installing Managed Antivirus (Symantec End Point AV). - Configured a DHCP and DNS on server 2003. - Manage a File Server with Sharing and Security permissions. - Installed a Monitoring Server (What’s Up Gold network monitoring application). - Installed WSUS (Windows Server Update Services). - Created CMDB (Configuration Management Data Base) following ITIL standards. B-Network Admin: - Support Network LAN/WAN connections. - Installed WAN connection with new company branches (Cisco 1841 routers) and Implement VPN over internet connection. - Updated routers configurations according to network changes. - Managed Cisco switches (Catalyst 2960 and Linksys SRW224G4). - Rack installation & Labelling.
Arabic Excellent
English Excellent
MCITP Enterprise Messaging Admin on Exchange 2010 Microsoft
MCITP Enterprise Admin on server 2008 Microsoft